2018 News and Articles
FNB Franchising Leadership Summit: an overview

The seventh FNB Franchising Leadership Summit was held on 13 November, and the high calibre of presentations and full attendance showed why it remains the highlight of the franchising calendar.
Social franchising – it’s a thing

Innovo Healthcare is a primary healthcare company founded five years ago. Ndhlovu believes that most innovations are not inventions necessarily, but a re-imagining of how technology can be put together in a way that creates much value and disrupts the status quo.
Debunking the myths of Industry 4.0, Millennials and Gen Z

Speaking at the FNB Franchise Leadership Summit on 13 November, Mulholland said: “Maybe technology isn’t the [disruptive] risk that we think it will be. I believe we have been sold a line on this concept of the 4th Industrial Revolution because people love hearing buzzword concepts – and I wish to give you a counter-point.
The second wave of disruption requires different skills

Dion Chang is one of South Africa’s most respected trend analysts and takes the view of ‘trends as business strategy’. An innovator, creative thinker, a walking ideas bank and professional cage rattler, he is head of trends analysis company Flux Trends which specialises in understanding the consumer mindset and identifying unexpected business opportunities within shifting trends.
Will eCommerce replace traditional retail – a franchising perspective

Social media in franchising – be true to your brand

At the FNB Franchise Leadership Summit on 13 November, Sarah Britten answered this question. She is a shopper strategist and social media expert, and says there is a role, but the message “has to be interesting and useful to people” – not just a bald sales pitch. People are interested in staff stories, for instance, “because people want to support small, local businesses that do great things for their community”.
Tips on how to pull through these tough times
The theme of a panel discussion held at the FNB Franchising Leadership Summit on 13 November, was: how can we help franchisees to pull through this difficult economic environment in 2019?
Moderator of the panel was Eric Parker, a franchising consultant with Franchising Plus; together with Ronel Fester, senior head, fuel and automotive at FNB Franchise business unit; Stephen Walters, retail consultant and co-founder of Fernridge Solutions; Tony da Fonseca, MD of OBC Chicken and chairman of the Franchise Association of South Africa; and Malesela Maupa, head of Insurer Relationships at FNB Insurance Brokers.
Opening Address at The 7th Annual FNB Franchise Leadership Summit November 2018

Opening address by Michael Vacy-Lyle, CEO FNB Business
The franchising sector has shown steady growth over the past 4 years, in a tough economy – from contributing an estimated 9.7% to the country’s GDP in 2014 to its recent figure of more than 15%, according to the Franchising Association South Africa (“FASA”) 2018 survey. And this trend is expected
to continue.
Social Franchising – Is this the future for Healthcare?

Our vision at Innovo is to build a responsive decentralised ecosystem that is able to deliver on the national intention of equitable access to quality healthcare under NHI and we believe that a key component of this ecosystem is a mobile platform.
South Africa’s vast distances and its large rural populations demands that solving its access to healthcare problem, using only traditional built clinics staffed with doctors and nurses would be prohibitively expensive and require decades to accomplish.